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Waterfox

How you can help with Waterfox crashes

If Waterfox crashes, you can help by sharing crash information and details about what you were doing when the crash happened.

Submit a crash report

Section titled “Submit a crash report”
  • After a crash, the Waterfox Crash Reporter lets you send a crash report. Check “Tell Waterfox about this crash so they can fix it” and include a brief description.
  • Enable “Allow Waterfox to submit an additional report” if offered to include technical data that helps diagnose the issue.

Find your crash report IDs

Section titled “Find your crash report IDs”
  1. Type about:crashes in the address bar and press Enter.
  2. Look for links that start with bp-. Copy the most recent Report IDs when asking for help.

Include helpful details

Section titled “Include helpful details”
  • What you were doing right before the crash (sites, clicks, steps).
  • Whether it happens in Troubleshoot Mode (Help > Troubleshoot Mode) with extensions disabled.
  • Your Waterfox version and operating system.
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